Returns & Exchanges

At Mood Fabrics, we want you to be fully satisfied with your purchase, though please note that cut-to-order fabrics and trims are generally non-returnable unless defective. For eligible items, we offer a 30-day return window to ensure you have the perfect materials for your creative projects.

Return Process

  • 1.
    Verify Eligibility

    Ensure your items are in original condition and are not part of the non-returnable categories such as cut yardage, swatches, or final sale patterns.

  • 2.
    Request Authorization

    Contact our customer support team or log into your account to initiate a Return Merchandise Authorization (RMA) number before shipping items back.

  • 3.
    Package Your Return

    Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box to prevent processing delays.

  • 4.
    Ship and Track

    Send your package via a traceable carrier to our New York warehouse; once received and inspected, your refund will be processed to the original payment method.