Returns & Exchanges
At Mood Fabrics, we want you to be fully satisfied with your purchase, though please note that cut-to-order fabrics and trims are generally non-returnable unless defective. For eligible items, we offer a 30-day return window to ensure you have the perfect materials for your creative projects.
Return Process
- 1.Verify Eligibility
Ensure your items are in original condition and are not part of the non-returnable categories such as cut yardage, swatches, or final sale patterns.
- 2.Request Authorization
Contact our customer support team or log into your account to initiate a Return Merchandise Authorization (RMA) number before shipping items back.
- 3.Package Your Return
Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box to prevent processing delays.
- 4.Ship and Track
Send your package via a traceable carrier to our New York warehouse; once received and inspected, your refund will be processed to the original payment method.